Skip to main content

← Back to Help & FAQ

Direct messaging between members

Gold members can send and receive private messages. Learn how conversations work.

Sunulife Club · 2 min read

French version: Lire en français

Who can message

  • Sending messages requires a Gold membership.

  • You can message any member who has not blocked you.

  • Both participants can read the conversation regardless of their tier.

How to start a conversation

  • Visit a member's public profile page.

  • If you are Gold, tap the Message button.

  • A new conversation is created and you are redirected to the chat.

  • Messages are text only.

Notifications

  • You receive an in-app notification badge when a new message arrives.

  • You can also receive an email notification (on by default, disable in My Account → Preferences).

  • Notifications are cleared when you open the conversation.

Related articles

Need direct support? Email [email protected].